Cancellation policy

Cancel or change your subscription any time.

Subscribe & Save exists to make a consistent routine cheaper and easier — not to lock you in. There is no minimum commitment, no cancellation fee, and no phone call required.

How to manage it. Every order confirmation email contains a link to your subscription. From there you can skip a delivery, change how often it arrives, swap the product, update your card or address, pause, or cancel outright. You can also email support@renunorth.com and we'll do it for you the same business day.

Timing. Changes apply to your next unshipped order. We email you before every renewal, so you always have notice. If an order has already been handed to fulfillment we can't stop it in transit — but it's still covered by the 60-Day Money-Back Guarantee, so email us and we'll refund it.

What you pay. Your Subscribe & Save discount is locked in for as long as the subscription is active. Shipping stays free across Canada and the continental USA. We'll never change your price without telling you first.

Refunds. Every subscription delivery is covered for 60 days from the date it arrives, opened bottles included. See our 60-Day Money-Back Guarantee.

Questions: support@renunorth.com